Overview
When it comes to cybersecurity there are millions of jobs unfulfilled, and this problem gets acute with encryption and key management as more specialized skills are required. Due to the serious shortage of skills and trained personnel, it is becoming increasingly hard for enterprises to derive the best value out of their newly acquired data security solutions and are struggling to deploy the right security processes. At the same time, there has been a continuous uptick in data breaches and time to resolve security incidents has been increasing. The data security challenge for enterprises has now compounded.
![fortanix customer success](https://cdn.aglty.io/fortanix/services/customer-success-services/overview-image/1.png)
![resolved time increase](https://cdn.aglty.io/fortanix/services/customer-success-services/overview-image/3.png)
We understand these challenges faced by your enterprise. And that is why we have devised Fortanix Services to help our customers solve these challenges and create cyber resilience across their organization. Right from planning and implementation (PDI) to offering ongoing optimization and support, we cover entire customer lifecycle. Your business is of great value to us, and we are committed to providing you with the entire range of services to succeed in the project.
Fortanix Services Methodology
Step 1:
Planning, Deployment & Implementation
Implementation Assistance (specific use case implementation)
- Implementation services ― Transparent Database Encryption
- Implementation services ― Bring Your Own Key
- Implementation services ― Tokenization
- Implementation and Integration services daily rate ― 1-day professional service
- Professional services (integration or custom engineering) for 1 year
Training Assistance
- DSM Basic Training
- Advanced Training
Step 2:
Operate
Support Program
- 24x7 support - 1 year
Step 3:
Optimize
Technical Account Manager Assistance (TAM Service)
- Technical Account Manager ― Enterprise
- Technical Account Manager ― Professional
- Technical Account Manager ― Essentials
Key Benefits
![Training that helps your personnel become cybersecurity experts.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/1.png)
![Includes knowledge transfer and As-Built documentation.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/2.png)
![Optimize performance of your solution to its highest capability.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/3.png)
![Get strategic view on new features, roadmap helping you adopt new technology faster.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/4.png)
![Designed to provide proactive support. Assigned a designated pool of Customer Success Engineers.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/5.png)
![Delivered by our experts reducing risk and faster time-to-value.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/6.png)
![Best practice deployment and recommendations to mitigate risks, increase performance and maximize business value.](https://cdn.aglty.io/fortanix/services/customer-success-services/key-benefits/7.png)
![Dotted icon](https://cdn.aglty.io/fortanix/common-icons/dotted-icon.png)
![Dotted icon](https://cdn.aglty.io/fortanix/common-icons/dotted-icon.png)